At Lulunga Eco Lodge and Farm Ltd, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with us.
1. Information We Collect
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Personal details such as your name, email, phone number, and payment information when making reservations.
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Non-personal information such as browser type, device, and site usage for improving our website.
2. How We Use Your Information
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To process bookings, payments, and provide requested services.
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To communicate with you regarding reservations, promotions, or important updates.
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To improve our guest experience and website functionality.
3. Data Protection
We implement security measures to protect your information against unauthorized access, alteration, or disclosure.
4. Sharing of Information
We do not sell or rent your personal information. Data may only be shared with trusted service providers (e.g., payment processors) solely to complete transactions.
5. Cookies
Our website may use cookies to enhance user experience. You may disable cookies through your browser settings, though some features may not function properly.
6. Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us directly.
7. Updates to Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
📍 For questions regarding our Privacy Policy, please visit our Contact Page or reach us at:
+254 712 521 462 | +254 712 521 506